April 22, 2013
Jan, After hitting a rock in the “rock pile” last week, I went to Jarrett Bay for service at the very strong urging of Marc Thomas. We arrived at 1030 and went directly into the slings which were ready and waiting for us. By 1730 we were back in the water and good to go.” Jeff, Joel and Josh were innovative in restoring our struts and exhibited a sense of urgency and level of customer commitment that I have never seen in the boating industry. Most yards don’t even know how far they are from even acceptable much less the exceptional performance of Jarrett Bay Service.
Paul Konnersman, The Konnersman Group
56′ Seaton Yacht, “Carry On”
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged haulout, Jeff Fulcher, Joel Topie, Josh Fulcher, Konnersman Group, running gear, service yard, shaft repair, strut repair, yacht service
February 5, 2013
Good morning Keith,
I cannot say enough about your professionalism and courtesies that Toni and myself have enjoyed while repairing the LARK!!!!
Thank you for trying the plug to prove the boats performance. It also rested any issues concerning load that might be causing the overheating.
I need to mention that your mechanic Josh is very impressive and Steve Blackwell actually ran in the pouring rain to accommodate our needs!
Jerry Calhoun
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged boat repair, Gregory Poole Cat, Josh Fulcher, Lark, Steve Blackwell, testimonial, yacht service
December 6, 2012
Following up on last fall’s hull work, the 61′ Sea Striker (Jarrett Bay’s 23rd hull) is back for the winter, after a great summer and fall season of fishing.
During her stay over the next couple of months, the covering boards will be stripped, a new base layer of okume plywood will be added and then finished with all new teak. In addition, the cockpit floor/sub-floor will be cut out and replaced, also getting new teak decking. With the sub-floor out for a short amount of time, it’s also a perfect opportunity to replace any necessary hosing or wiring to ensure peak performance down the road.
Continue reading “Winter Refit for 61′ Jarrett Bay, Sea Striker” »
Posted in Customer Testimonials, News, Refit Projects, Service, Service Testimonials | Tagged Alexseal, custom sportfisherman, Jarrett Bay, Sea Striker, service department, sport fishing, teak maintenance, teak refinish
November 15, 2012
Dear Jeff:
Thank you for the full range of services and communication that was provided to
both myself and the owner for the repairs to the vessel “The 19th Hole”. The timely
repairs performed during the peak of the transient season as well as the efforts that you
and your staff, starting with Steve Blackwell, Project Manager, provided made for a
timely and top quality repair experience. Steve not only kept on top of the repairs, but
communicated on a daily basis with both myself and the boat owner concerning
updates and progression of repairs. There are many boatyards that I work with and
utilize up and down the coast; Jarrett Bay Boatworks has proved to be top on my list.
Continue reading “Testimonial: Jarrett Bay will Be Our First Choice for Full Service” »
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged 19th Hole, boat repair, Jeff Fulcher, Joel Topie, Marco-Polo Yacht Services, service department, Steve Blackwell, yacht service
November 1, 2012
Thank you so much, this was a great time getting your company to perform all service to our yacht. The experience far surpassed South Florida workmanship and moving forward we will always come to Jarrett Bay for service, thanks to you.
Captain W. Brown
86′ Pacific Mariner MY
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged boat repair, boat yard, Jeff Fulcher, Pacific Mariner, service department, yacht service
October 30, 2012
To whom it may concern, just wanted to drop you a quick note to let you know what a great experience we had at your facility. I was delivering a 53 Sunseeker to Palm Beach when we began having an RPM issue. Knowing it to be fuel related we made arrangements to stop at your yard for a quick filter change. Just north of your marina we began to have additional problems. We had to drop anchor in the channel just south of the bridge. Your dock master Bill was very responsive and sent a skiff out to get us to the yard. We were able to get one engine and the bow thruster working again and were able to limp down to the marina. But just wanted to let you know how professional your staff reacted to our troubles. I would only hope my staff would react in this manner.
Sincerely,
Steven W. Grace
Dock Master / General Manger
The Yacht Basin Co.
Annanpolis, MD.
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged boat repair, bow thruster, dockage and fuel, engine service, Sunseeker, Sunseeker Yachts, The Yacht Basin Co, yacht service
October 30, 2012
I am the captain of the Fish Tank, a 2012 GT63 Hatteras. We have been at your yard for the past couple months for warranty work for Hatteras as well as some extras. I wanted to express my gratitude to your project manager Jim McCarley. It is rare in this industry to have a good, let alone pleasant experience at a boat yard. Jim was by far the best PM I have ever worked with in a yard. He went above and beyond his obligations in my opinion. He answered his phone well into the night regarding issues with the boat and bent over backwards in many instances to appease myself and more importantly the owners. You have a very professional team there at Jarrett Bay and I wanted to let you know that I will be recommending your team to my colleagues during their travels up the east coast.
Thank you – Capt. Brandon Mullar
Hatteras GT63, Fish Tank
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged Beaufort, Fish Tank, GT63, Hatteras warranty, Hatteras Yachts, Jim McCarley, North Carolina, sportfish service, yacht repair, yacht warranty work, yard service
October 10, 2012
Keith,
Just want to drop you a note and say “THANKS” to you and all the staff at Jarrett Bay for another great haul out experience. On this, my third visit since I bought Alchemy in 2004, Jarrett Bay continues to set the standard for how a top notch service facility should be run. The staff is professional, the work completed on-time and on-budget!!, and the results are fantastic. I don’t think the boat has ever felt so smooth, now that the Prop-Speed has been applied. It is always a pleasure to have the boat out of the water in a organized, secure, well run yard.
Again, thanks for all your help and recommendations throughout the process.
Dave Hawley
“Alchemy”
2004 50′ Sea Ray Sundancer
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged boat service, Keith Tosto, marine service, PropSpeed, Sea Ray, Sundancer, yacht service
October 3, 2012
Jarrett bay did the best work on my boat. She had been sitting for 5 years on the hard and within a week she’s back in the water running like a dream. These people are not only professionals, and true craftsmen, but they are nice people whom I now consider friends.
Young Josh brought my old Yanmar back to life. Just keep the cold Mountain Dews comming and he makes it happen. Thanks Josh. By the way Keith, thanks for the cold milk when I needed it, lol. Jarrett bay is now double checking my cooling system to make sure it’s perfect. I love these guys.
Thanks Keith, Josh, Tim and everyone for your great work, caring attitude and keeping me from going crazy with all the projects! Like I said when I was there – I have been in many boat yards and yours is the best. Thank you.
Mark Harris
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged Beaufort, boat service, diesel service, engine service, Morehead City, North Carolina, sailboat haulout, Yanmar
May 29, 2012
I am very happy with the way things are going in the yard. Everyone is so respectful of the boat and seem to really work as a team. Roger is amazing as always. He addresses any issues that I might have during the time in the yard with no hesitation.
I know I am a tough customer that expects a high level of work, but at the same time I am fiercely loyal with the people I do business with. Many people told me I was crazy not to have the work done at Rybovich, but after my time here I know for sure I made the right choice. I will do what I can to help promote boat sales and yard work for Jarrett Bay.
Capt. Ben “Jamie” Conway
Reel Action – Hatteras 68C
Posted in Customer Testimonials, News, Service, Service Testimonials | Tagged boat repair, boat service, Hatteras Yachts, Reel Action, Roger Wetherington, Rybovich, yacht service
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