I would like to thank you for operating like a first class boat yard. As you know this year was my third trip to Jarrett Bay to make improvements to the Green Eyed Girl – Hatteras 45. In my haste to get under way this year in order to meet my schedule and to beat the weather, I left without noticing two small deficiencies in the paint. When I brought this to the attention to Jeff Fulcher he scheduled a crew and re-painted the areas at my home port in Virginia. It is because of this work quality and dedication to customer satisfaction that keep me returning to Jarrett Bay in lieu of using an unproven yard in my area. I am certain that this attention to customer satisfaction will be a great help to your succeaa as the new Hatteras dealer.
Thanks again!
P.S. Your Paint Department Technician, Denise Heuser, should be commended for her quality and attention to detail.
Lonnie Cooper, Green Eyed Girl
